Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We cannot accept items that are custom made. Customer is liable for providing us with incorrect measurements. If item does not fit and need alterations or redone Customer will be responsible for any extra costs involved including back an forth courier fees.


Exceptions / non-returnable items
Certain types of items cannot be returned, Items already worn/used.

Unfortunately, we cannot accept returns on sale items or gift cards.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hijabwearandmore@gmail.com.